![Caity Cronkhite](https://boffin.education/wp-content/uploads/authors/caity-cronkhite.png)
Caity Cronkhite is the founder and CEO of Good Words LLC. With a mission to rid the world of bad documentation, she brings strategic, management, and implementation support for a range of clients, from Fortune 500 companies to start-ups.
Caity is a Lead Writer for the Technical Writing Process (2nd ed.):