Swapnil has more than sixteen years of experience as a technical writer. He consults with and works for a range of organizations to set up documentation teams, processes, workflows, and toolchains. This includes strategizing content needs, setting up information architecture, and facilitating user research for documentation sites. Swapnil enjoys speaking publicly about documentation and has presented at tech conferences and meetups across the globe. Swapnil is Based in Melbourne, Australia.
Swapnil is a Lead Writer for the Technical Writing Process (2nd ed.):